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Enhancing On-Time Delivery (OTD) & Reducing Net Working Capital
Sponsor
Head of Business
Location
Bodensee, Deutschland
Discrete Manufacturing, Energy
Team
Order Management, Sales, Production Planning & Control
Key Performance Indicators
Lead Time, Net Working Capital, Customer Satisfaction
Impact
Standardized OTD Measurement;
Lead Time Optimization: €10M+ NWC Potential;
Reduction in Missed Shipments
The Challenge
Customer complaints due to unsatisfactory OTD. High shipping costs and lack of transparency across subsidiaries.
The Solution
Conducted E2E order-to-execution analysis, standardized OTD definitions, introduced a reporting system, and improved process transparency.
The Result
Improved OTD tracking and unlocked €10M+ in working capital
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